Disaster Case Manager
The Disaster Case Manager plays a pivotal role in helping disaster-affected individuals and families navigate the recovery process. You will provide personalized assistance by assessing needs, developing recovery plans, and connecting clients to critical resources and services.
Responsibilities include:
Conducting comprehensive client intake and assessments to identify disaster-related needs
Developing individualized recovery plans in collaboration with clients
Coordinating resources and services, including housing, financial assistance, and mental health support
Maintaining detailed case notes and documentation in compliance with program guidelines
Advocating on behalf of clients with service providers and community organizations
Monitoring client progress and providing ongoing support to achieve recovery goals
Participating in community outreach and education activities as needed
Adhering to confidentiality and ethical standards in all client interactions
Qualifications:
Bachelor’s degree in Social Work, Emergency Management, Psychology, or a related field
2+ years of experience in case management, social services, or disaster recovery
Strong interpersonal and communication skills
Ability to manage multiple cases and prioritize tasks effectively
Strong problem-solving and decision-making abilities
Proficiency in case management software and Microsoft Office Suite
Knowledge of local, state, and federal disaster recovery programs, including FEMA and CDBG-DR, is a plus
Pay and Benefits:
Competitive salary commensurate with experience
Hybrid work arrangement
Flexible vacation policy
Comprehensive health benefits
Job Application
Equal Employment Opportunity Statement
Hope Disaster Recovery is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We encourage applications from individuals of all backgrounds and experiences.
