Integrated Client Journey

Our Integrated Client Journey (ICJ) program supports individuals and families who are struggling to meet their basic needs and are ready to take steps toward long-term financial stability.

Through personalized coaching and guidance, our navigators work one-on-one with each client to create a tailored path to a more secure future.

*Si necesita ayuda en español, llame al 346-544-6803.*346-544-6803.

ALICE: Understanding Financial Hardship

ALICE stands for Asset Limited, Income Constrained, Employed.

The term is used to describe households that earn above the Federal Poverty Level, but not enough to afford the basic cost of living in their community.

Many people face financial instability for a variety of reasons — including employment challenges, rising living expenses, health issues, or gaps in support systems.

The ICJ program recognizes the experiences of ALICE households as part of the broader set of challenges that individuals and families may face on their journey toward stability.

Participation in the program is not limited to any one category. Whether you're currently employed, unemployed, or underemployed, our navigators are here to support your progress toward greater financial resilience and opportunity.

How to Get Started

If you believe the Integrated Client Journey program could be right for you, we invite you to reach out:

Phone (English): 832-857-6449

Phone (Español): 346-544-6803

Our team is ready to help assess your needs and walk with you toward a more secure future.